At The Market Geek , the vast majority of accounts that come to us in a suspended state are recoverable. These accounts or products were often suspended for an accidental violation of policy (eg., an employee of a company opening a new account in the company’s name with no knowledge of an existing account). 

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Unfortunately, Amazon is typically challenging and unhelpful in critical times such as these. The Market Geek works hard to unsuspend accounts and listings through meticulous case management and submission of supporting documentation including customized Plans of Action (POA).

 

Suspension Audit

 

We will research the underlying causes for suspension. Sometimes, Amazon suspends products or accounts in error. Sometimes, sellers are unknowingly violating Amazon policies. Whatever the reason for suspension, we will find the issue.

 

Persuasive Appeal Submission

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We will draft an appeal and POA for reinstatement that contains all of the necessary information that Amazon seeks. In some cases, Amazon will request more information, or a re-appeal. We’ll  take care of it to process the appeal as quickly as possible and ensure that you have the highest likelihood of success.

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Suspension Prevention

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After your account or product is reinstated, we will review steps that you can take to prevent future issues in your account. We’ll even let you know if any other products or account metrics are at risk and how to solve it.